Professional Experience

Career Journey

14+ years building intelligent systems and leading engineering teams. 9 years in AI/ML, 4 years focused on generative AI.

Engineering Manager

Current
HappyFox Inc
May 2024 - Present

Leading AI transformation and building autonomous customer support solutions.

Key Achievements:

  • Built enterprise AI platform achieving 99.9% uptime
  • Launched 3 AI products: Autopilot, ZeroQ, and enterprise chatbot
  • Engineered hybrid search with OpenSearch and pgvector
  • Leading 12-person engineering team
PythonLLMsClaudeGeminiCohereMistralAWS BedrockGoogle VertexRAGOpenSearch

Vice President of Engineering

Xebo.ai
Feb 2022 - Apr 2024

Led engineering transformation achieving Gartner recognition and 344% revenue growth.

Key Achievements:

  • Drove ARR from $900K to $4M in 24 months
  • Featured in Gartner® Magic Quadrant for VoC Platforms
  • Built AI agents processing 1B+ data points across 50+ sources
  • Served as CISO and achieved SOC2, GDPR, and HIPAA compliance, opening new markets
  • Led 35 engineers across R&D, Product development, DevOps, and Compliance
PythonDjangoOpenAIClaudeRAGFine-tuningpgvectorAzureKafkaAWS

Lead Technical Consultant

Perficient India
Feb 2021 - Feb 2022

Led enterprise delivery teams and contributed to GPT-3 foundation model development.

Key Achievements:

  • Grew revenue from $1.5M to $2.3M leading three teams
  • Key contributor to GPT-3 pre-training and fine-tuning
  • Maintained HIPAA/SOC2 compliance for healthcare clients
PythonDjangoDockerAWSGPT-3

Lead Technical Consultant

Hashprompt Softwares
Jun 2010 - Feb 2021

Built production ML systems for e-commerce personalization and quality control.

Key Achievements:

  • Built recommendation engine improving conversions by 45%
  • Deployed computer vision QC with 99.7% accuracy
  • Reduced quality control costs by 60%
PythonTensorFlowComputer VisionAWS SageMaker

Core Competencies

AI/ML

Artificial Intelligence

Expert in LLMs, RAG, OpenAI, Claude, and production AI systems

Platform

Engineering

Microservices, event-driven architecture, AWS, Kafka, and scalable systems

Leadership

Team Building

VP-level experience building high-performing engineering teams