AI, SaaS & Cloud Engineering Leader

Distributed Systems.At Enterprise Scale.

16+ years architecting SaaS platforms, distributed systems, and AI-driven products across multi-cloud environments. Currently leading AI-first transformation at New Relic.

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Thooyavan Manivaasakar

Featured Work

Key Projects & Contributions

Built AI platforms, scaled engineering organizations, and delivered enterprise-grade transformations across multi-cloud environments.

New Relic Enterprise AI Knowledge Platform
Building New Relic's enterprise AI knowledge platform — processing data across ~3.5 million repositories, documents, and enterprise sources to power AI-native experiences across the observability platform.
AI PlatformKnowledge PlatformRAGLLMsFine-tuningEnterprise AIAgentic AI
First-to-Market Gen AI Analytics Platform
Developed and launched the first gen AI powered chat-based analytics across all XM (experience management) products before Qualtrics, QuestionPro, and Medallia—resulting in winning and onboarding Emirates Airlines.
Gen AILLMRAGOpenAIClaudeXM PlatformMarket Leadership
HappyFox AI Platform — 125% ARR Growth
Built HappyFox's AI platform from the ground up. Delivered autonomous agents, intelligent assistants, and hybrid retrieval — driving 125% ARR growth.
AI PlatformAutonomous AgentsHybrid RetrievalLLMsAWS BedrockGoogle Vertex
Xebo Platform Rebuild — Multi-Cloud + Compliance
Rebuilt Xebo's platform across 25+ enterprise deployments and 4 regions with DR. Acting CISO across SOC2, HIPAA, GDPR, PCI DSS, and ISO. Drove 567% ARR growth.
Multi-CloudAWSAzureOn-PremiseCompliance567% ARR
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Technology Stack

Tools & Technologies

A comprehensive toolkit for building scalable, intelligent systems

AI/ML & GenAI

LLMs
SLMs
Agentic Systems
RAG
Vector Databases
Pre-training
Fine-tuning (LoRA/QLoRA)
MLOps
Multi-Agent
Evals
RLHF

Multi-Cloud Infrastructure

AWS
AWS Bedrock
GCP
Google Vertex
Azure
Kubernetes
Docker
Kafka
On-Premise/DR

Languages

Python
Golang
Rust
Java
JavaScript
Ruby
Swift
Kotlin

Frameworks

Django
React
Next.js
LangChain
LangGraph
LlamaIndex
Langfuse

Databases & Vector Stores

PostgreSQL
pgvector
MongoDB
Redis
Elasticsearch
OpenSearch
ClickHouse

Security & Leadership

SOC2
HIPAA
GDPR
PCI DSS
ISO
Team Building
Enterprise Architecture
Enterprise Sales/RFPs
Org Scaling
16+
Years of Experience
30+
Technologies Mastered
10+
Teams Led
50+
Projects Delivered

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